Trust on Teams (Part III): Accountability…The Final Frontier

When things aren’t going well, particularly closer to the top of the organization, there can be a rush to hold someone to account.  Accountability is an important aspect of high performing teams. And if you are truly interested in trust and accountability, what we’ve been talking about in the first two parts of this 3 [...]

By | 2018-04-20T20:43:10+00:00 April 20th, 2018|

Trust on Teams (Part II): So You Think You Got a Commitment…

That is a common mistake we all make as leaders and team members. We send an email with a request or even make a verbal request of someone and then we make the assumption that it is going to get done unless we hear otherwise. And thus begins the cycle of commitment and accountability…not! This [...]

By | 2018-01-26T19:16:20+00:00 January 26th, 2018|

Trust on Teams: Where to Begin?

Few would argue with the statement “trust is important to building teams”. At the same time, there are a variety of definitions of trust and different theories for how to best produce it. It is difficult to resolve these differences definitively because trust is difficult to measure. So what should you do if you need [...]

By | 2017-07-06T05:58:28+00:00 June 27th, 2017|

You Promised We’d Do What by When?!

Have you ever promised to do something substantial for someone without first figuring out how you can possibly get it done? Most likely you have. People do this all the time. When we really care about something, even when it is daunting, we make bold and unmitigated commitments. You’ve probably seen organization leaders do this [...]

By | 2017-08-27T23:52:05+00:00 June 10th, 2017|

What’s Commitment Got to Do With It?

Commitment has pretty much everything to do with it when we are talking about achieving the highest level of success. It doesn’t matter whether it is personal success, relationship success, team success, project success or organization-wide success. Barring any unexpected, out-of-our control events, 99.9% of us are going to do whatever it takes to [...]

By | 2017-07-13T05:42:15+00:00 March 11th, 2017|

On time Delivery: Commitments vs. Commands

What difference does it make if you request when a team can complete a project rather than telling them when it has to be done? After all, the difference seems pretty semantic. We have been helping teams shift from a task focus to deliverable requests and commits as an ongoing practice for complex project teams [...]

By | 2017-06-27T06:47:24+00:00 October 25th, 2016|